Pre-Order Items

How Pre-Orders Work at Simply Trees

We’re excited that you’re interested in one of our pre-order items! Just a heads-up, the estimated shipment date on the product page is just that –– an estimate. While we strive to provide accurate timelines, the shipment date is subject to change. Your pre-order item will ship once it’s available, and we will keep you informed of any updates.

Why Pre-Orders Are a Win-Win

When you place a pre-order, we work closely with our growers to get exactly what you ordered. This means we’re able to bring you higher-quality plants—straight from the source. In the nursery world, timing is everything, and pre-orders allow us to ensure that when your plant arrives, it’s fresh, healthy, and ready to thrive in your space.

Potential Delays

Sometimes things beyond our control can slow down the process, such as:

• Inclement weather impacting shipment

• Uncontrollable delays from the grower

• Unforeseen freight issues

But don’t worry! We’ll keep you in the loop and notify you of any changes or updates along the way. We appreciate your patience as we make sure your new plant arrives in top-notch condition. Thanks for trusting us to help green up your space!