Contact Us
Drop us a line
Contact information
Questions or concerns? Email us sales@simplytrees.com
Our response time is typically
1-2 business days. We respond to all emails as soon as possible and appreciate your patience.
Prefer to chat live or over the phone? Give us a call (833) 599-9920 or use our live chat feature during business hours.
For the fastest support, our live chat is available on the bottom corner of our website.
Want an answer quickly? Check out our FAQ page for answers to common questions.
Business Hours
Our regular business hours are Monday - Friday: 9:00 AM - 6:00 PM CST.
Need to cancel an order?
All cancellations are subject to a 5% credit card processing fee. Cancellations must be made within 2 hours of placing your order to avoid a 25% restocking fee if the order has already been fulfilled. All cancellation requests must be made through our live chat, including outside business hours. To learn more, please see our full cancellation policy.