Contact Us
Drop us a line
Contact information
Questions or concerns? Email us sales@simplytrees.com
Our response time is typically
1-2 business days. We respond to all emails as soon as possible and appreciate your patience.
Prefer to chat live? Use our live chat feature or give us a call at (833) 599-9920 during business hours.
For the fastest support, our live chat is available on the bottom corner of our website.
Want an answer quickly? Check out our FAQ page for answers to common questions.
Business Hours
Our regular business hours are Monday - Friday: 9:00 AM - 6:00 PM CST.
Need to cancel an order?
Cancellations must be made within 2 hours of placing your order to avoid a 25% restocking fee if your order has already been fulfilled.
To request a cancellation, please contact us by phone or live chat during our business hours.
If you need to cancel outside of business hours, you may submit your request through our live chat, and our team will review it once we reopen.
For full details, please refer to our cancellation policy.
