Our 1-Year Plant Guarantee: Shop with Confidence at Simply Trees
At Simply Trees, we’re a Texas-based online nursery delivering premium plants and trees nationwide—with sustainability, care, and confidence built into every order. Whether you’re a seasoned gardener or just starting your green journey, our 1-Year Plant Guarantee protects your investment and helps your greenery thrive.
This isn’t just about replacing plants—it’s about making sure every plant you receive is healthy, beautiful, and ready to grow in your space.
What Our 1-Year Guarantee Means for You
When you shop with Simply Trees, every plant comes with a full year of protection. If something goes wrong, we’re here to make it right.
• Peace of Mind: Your plants are backed for 12 months after purchase.
• Quality Assurance: We source from top growers, carefully pack your order in eco-friendly, recyclable boxes, and deliver straight to your door.
🌱 Need care tips? Visit our Plant Care Guides to help your plants flourish from day one.
How the Simply Trees 1-Year Guarantee Works
Our guarantee is simple. All plants are covered for a one-time replacement within 365 days of delivery. No separate plant vs. tree policies—just one promise that lets you shop with confidence at our Texas-based online nursery.
What’s Covered
If your plant fails to establish or declines within the first year, contact us. We’ll help troubleshoot and, if eligible, send a one-time replacement for that plant.
Need quick care help first? Browse our Plant Care Guides for watering, planting, and climate tips for your new green additions.
What This Guarantee Is (and Isn’t)
• One-time replacement per plant.
• Covers the plant itself, not refunds.
• If the original variety or size is unavailable, our team will help you select a comparable replacement of similar value, or offer store credit.
How to Request a Replacement
- Reach out via chat or email.
- Include your order number, photos, and a brief note on what you’re seeing.
- Our team will confirm eligibility and coordinate your replacement.
Set Your Plants Up for Success
Give new arrivals a strong start to get the most from your guarantee: plant promptly, water deeply and consistently, use well-draining soil, and monitor sun exposure. Find step-by-step help in our Plant Care Guides.
Why Customers Love Our Guarantee
Our 1-Year Guarantee builds trust and encourages customers to try new varieties without the risk.
• Trust & Transparency: We stand behind every plant we grow and ship.
• Responsive Support: Whether it’s plant care advice or a replacement request, we’re ready to help.
• For Beginners & Pros: We provide guidance for every skill level, making gardening enjoyable for all.
Looking for inspiration? Explore our Privacy Trees for natural screening or our Houseplants for indoor greenery.
Why Choose Simply Trees?
When you shop Simply Trees, you get:
• Premium Plants & Trees: Sourced from the best growers nationwide.
• Sustainable Practices: Recyclable packaging and efficient shipping to reduce emissions.
• Texas Roots, Nationwide Delivery: Local expertise with service across the U.S.
Your dream landscape starts here. Shop with confidence knowing your plants are protected from day one.
👉 Discover our full plant and tree selection and see the Simply Trees difference.
