Privacy Policy

Privacy Policy for Simply Trees

Last Updated: September 1, 2023

1. Introduction

Welcome to Simply Trees! Your privacy is of utmost importance to us. This Privacy Policy describes the types of information we collect from you when you visit our website and how we use and protect that information.

2. Information We Collect

  • Personally Identifiable Information (PII): This includes information like your name, address, email, phone number, and any other information you provide when making a purchase, signing up for our newsletter, or contacting our support.

  • Non-Personally Identifiable Information (Non-PII): This refers to generic usage and service operation information, which doesn't identify you personally, such as browser type, operating system, and page views.

3. How We Use Your Information

We use the information we collect from you for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about promotions, updates, and other news.
  • To improve our services and website.
  • For market research and advertising purposes.
  • To respond to inquiries and provide customer support.

4. Information Sharing and Disclosure

We respect your privacy and will not sell, trade, or rent your PII to third parties. However, we may share your information:

  • With third-party service providers who help us in business operations.
  • When required by law or to protect our rights, safety, or property.

5. Security

We implement a range of security measures to safeguard your PII. While we strive to protect your information, no online transaction is entirely secure, and we cannot guarantee the complete security of the data you provide.

6. Cookies

We may use cookies to enhance your experience on our site, keep track of your preferences, and gather analytical data. If you wish, you can disable cookies through your browser settings.

7. Third-party Links

Our website may contain links to external sites. We're not responsible for the privacy practices of these websites, and we recommend reviewing their privacy policies.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect or use personal information from children.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we advise you to review our policy periodically.

10. SMS Messaging

  • Opt-In and Consent: By providing your mobile number and choosing to opt-in, you expressly consent to receive SMS text messages from Simply Trees. This may include promotional messages, order updates, and other service-related notifications.

  • Frequency: The frequency of SMS messages may vary depending on user interactions with Simply Trees and the services you've chosen to receive updates for.

  • Message & Data Rates: Message and data rates may apply when sending or receiving SMS messages. Please check with your mobile carrier for details.

  • Opt-Out: If at any time you wish to stop receiving SMS messages from Simply Trees, you can reply with the word "STOP". Upon receiving your "STOP" message, we will send you a one-time confirmation message and will not send you any further messages.

  • Support: For any assistance or more information about our SMS messages, you can reply with the word "HELP" or contact our customer support directly.

  • Privacy: We respect your privacy and will not share your phone number with third parties, except where required to deliver our service or when legally obligated.

11. Email Communications

  • Subscription & Consent: When you sign up for an account, make a purchase, or voluntarily provide your email address for other services or promotions on Simply Trees, you may be enrolled in our email list and receive email communications. These emails may include promotional content, newsletters, order confirmations, and other service-related announcements.

  • Opt-Out & Unsubscribe: Every promotional email from Simply Trees includes an unsubscribe link at the bottom. By clicking on this link, you can easily opt-out and will no longer receive promotional emails. However, you might still receive transactional emails related to your orders, account, or any other necessary service-related notifications.

  • Data Protection: We take measures to protect your email address and will never sell or share it with third-party marketers. We may, however, work with trusted partners to send emails on our behalf or to jointly promote offerings that we believe may be of interest to our subscribers.

  • Third-party Email Service Providers: We may employ third-party email service providers to send emails on our behalf. These service providers are contractually restricted from using your email address for any other purpose.